Facebook, now part of Meta Platforms Inc., is one of the world’s most used social networks — but like any large platform, users sometimes face issues such as login errors, hacked accounts, or ad billing problems. In such cases, the biggest question people ask is: “How can I contact Facebook customer service?” or “Is there a Facebook support phone number?”
Let’s break it down clearly.
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📞 Is There an Official Facebook Customer Service Phone Number?
Many websites and videos claim to share a “Facebook support phone number,” but Facebook does not provide direct phone-based customer service for regular users.
The only official number that exists — +1 (650) 543-4800 — belongs to Meta’s headquarters in Menlo Park, California, USA.
However, calling this number will not connect you to a live Facebook support agent. Instead, you’ll hear an automated message directing you to Facebook’s online Help Center.
👉 In short: There is no 24/7 Facebook helpline for personal accounts.
🧭 How to Contact Facebook Customer Support the Right Way
Instead of looking for a phone number, here are the official and effective ways to reach Facebook or Meta support:
- Facebook Help Center
Visit: https://www.facebook.com/help
Here, you’ll find solutions to most common issues like:
1. Login and password recovery
2. Account security or hacked account
3. Page access issues
4. Ad billing and payment problems
2. Report a Problem from the App
You can directly report any issue by:
1. Opening the Facebook app.
2. Going to Settings & Privacy → Help & Support → Report a Problem.
3. Describe the issue and attach screenshots if needed.
Facebook’s automated system reviews these reports and may connect you to a support channel if required.
3. Meta Business Help Center
For business owners or advertisers:
Visit https://www.facebook.com/business/help
If you run ads or manage pages, you can chat with a Meta representative during business hours through live chat or email
Pro Tip: Avoid Fake Facebook Helpline Numbers
Many unofficial websites claim to provide “Facebook toll-free support” or “customer service numbers.” These are not affiliated with Meta and may be scams that try to collect your personal data.
Always verify that you’re using an official Facebook.com or Meta.com domain.
Conclusion
While Facebook does not offer a direct customer service phone number, there are several legitimate ways to contact Meta support online. Using the official Help Center and Business Support ensures that your issue is handled safely and effectively.
If you ever see a website claiming to offer a “Facebook helpline number,” proceed with caution — Meta’s real support is only available through its official platforms.
